Ky dcbs complaint DCC Town Halls OMBUDSMAN AT 1-800-372-2973. Service complaints should be submitted to chafee. gov . ilp@ky. Request to return to care You have the right to request reinstatement of your commitment until you reach your 20th birthday. Below we have listed some helpful phone numbers. For emergencies, dial 911. To report a complaint against a licensed child-care center or certified family child-care home, contact the appropriate regional office as noted below. m. To report child abuse and neglect call toll-free any of the numbers listed below. to 4:30 p. To report a complaint against a licensed child-care center or certified family child-care home, contact the appropriate regional office as noted below. ky. Phone (877) 597-2331 / (877) KYSAFE1 or (800) 752-6200. Concerns or Complaints? Please contact: Office of the Ombudsman (800) 372-2973 or (502) 564-5497 http://chfs. . If you are not sure where to call for help or whom to contact, call KOG Security Helpdesk. To see what region to report to, please see the regional The Commonwealth Office of the Ombudsman is dedicated to investigating complaints about any Cabinet for Health and Family Services employee or program received such as: Child and Adult Protective Services To file a service complaint, submit your grievance in writing, postmarked within thirty (30) calendar days of receipt of this letter to the attention of the Service Region Administrator at your local DCBS office. IF YOU DO NOT WISH TO SPEAK WITH THE OFFICE OF THE OMBUDSMAN, YOU MAY SUBMIT YOUR GRIEVANCE IN WRITING TO A SERVICE REGION ADMINISTRATOR OR DESIGNEE NO LATER THAN 30 DAYS FROM THE DATE OF A CABINET ACTION TO WHICH YOU OBJECT. Monitored from 8 a. Reports will not be reviewed during evenings, weekends or state holidays. Eastern time, Monday through Friday. Customer Service Center Click Here. You may also contact the Office of the Ombudsman at 1(800) 372-2973. Self-Service Portal; for technical assistance contact 844-407-8398. DCBS services are administered through nine service regions and offices serving all 120 Kentucky counties. Filing a Complaint To file a complaint against a licensed child care center or a certified family child care home please contact the Division of Regulated Child Care at (502) 564-7962. Fax (606) 330-2178 - non-emergency only. gov/os/omb For assistance with writing and filing a service complaint, you can contact your regional independent living specialist (ILS) or your guardian ad litem.
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